cancel
Showing results for 
Search instead for 
Did you mean: 

Adding more sim only contracts to my current contract.

Rachel2790
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi, I have a sim only contract, but I have 2 children and a partner also wanting one, for which I want to pay for them, but as my details are already registered it just wants me to upgrade the one I have for myself..... How do I add 3 separate ones to my account without changing mine. I have gone through us witch to get a better deal if that makes any difference? Thanks for any help
Message 1 of 3
2,578 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24304 Posts
  • 1057 Topics
  • 3816 Solutions
Registered:

@Rachel2790 Log into your MyO2 http://www.o2.co.uk/myo2 for the main account you want as the lead then click on the link to "Bring in other products".
Follow the on screen instructions.
Bear in mind that once they're linked, you cannot unlink them.
To pay for them all from one bill you will have to call customer services to combine all payments into one. Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 3
2,564 Views
2 REPLIES 2

Bambino
Level 86: Prestigious
  • 24304 Posts
  • 1057 Topics
  • 3816 Solutions
Registered:

@Rachel2790 Log into your MyO2 http://www.o2.co.uk/myo2 for the main account you want as the lead then click on the link to "Bring in other products".
Follow the on screen instructions.
Bear in mind that once they're linked, you cannot unlink them.
To pay for them all from one bill you will have to call customer services to combine all payments into one. Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
2,565 Views

MI5
Level 94: Supreme
  • 151395 Posts
  • 648 Topics
  • 28833 Solutions
Registered:

@Rachel2790 

The safest way to buy the new contracts would be to go in store or call customer services Guide: Coronavirus Community Help and Support 

There should be an option online to buy an additional contract but it isn't always obvious so in store or CS is the safest way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,563 Views