on 14-09-2020 22:57
My phone is up for an upgrade which I will do soon. However I was about to buy a new phone as a present for a family member. I didnt proceed as I got the impression that yes, i would get a new phone and sim card to replace/upgrade my current phone and remain with only 1 phone/sim on my account and not 2 phones on my account. I looked at the family option but unable to find an option to buy a new phone and add this to my account.
Can anyone help me with this at all?
Thank you
on 14-09-2020 23:08
To do it online you need to create a new account with a different email address or the other option is to go in store to buy an additional contract.
Be aware that buying for someone else will mean that you are liable for all the bills too.
on 15-09-2020 10:05
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 15-09-2020 11:42