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Adding a phone number to 'My O2' account

Anonymous
Not applicable

I find it impossible to add my SIM only Pay Monthly number to My O2 account.

I have had the number for almost a year.

I have had instructions from India which must be 5 years old and do not apply to todays web site.

I have been told by India to go to the local O2 shop !!!  £2.60 parking. Thanks.

I have tried a new MY O2 account - but website will not let me - same email address. ? ? ?

What should I do now?

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MI5
Level 94: Supreme
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You need to select the option to bring in other products from your MyO2 home screen.
This can only be done on pc, not in the app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You need to select the option to bring in other products from your MyO2 home screen.
This can only be done on pc, not in the app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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adamtemp64
Level 66: Unequalled
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best to ring 202 and get them to associate it for you explaining all the steps you have tried

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Marjo
Former Staff
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Hi @Anonymous how are you doing with My O2 - did you manage to add the phone number to your account in the end? Let us know how you're getting on with it please.

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