I currently have an O2 contract and wondering if i can add another pay monthly contract to my account for a family member. If so can i get a discount since i have been an O2 customer for a great number of years? Furthermore, am i better of getting a refurbished phone or a brand new one?
Hi @mags60 Yes you can add another phone to your existing account. As long as you have made payments on time with the one you have already you should be fine.
You may have to undergo another credit check which shouldn't be a problem if your payment history is good.
The choice of phone is up to you...however you won't get a discount unless there is one showing in the shop.
You can either order online, or via customer services https://www.o2.co.uk/contactus though my advice would be to go instore, You will be sure to get the phone you want instead of waiting....
Welcome to the forum by the way
Veritas Numquam Perit
Sounds like you are in an upgrade scenario.
You need to cancel and just buy a new contract.