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Adding a new contract to my existing one

mags60
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I currently have an O2 contract and wondering if i can add another pay monthly contract to my account for a family member. If so can i get a discount since i have been an O2 customer for a great number of years? Furthermore, am i better of getting a refurbished phone or a brand new one?

 

Kind regards,

 

mags60

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Cleoriff
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Hi @mags60 Yes you can add another phone to your existing account. As long as you have made payments on time with the one you have already you should be fine.

You may have to undergo another credit check which shouldn't be a problem if your payment history is good.

The choice of phone is up to you...however you won't get a discount unless there is one showing in the shop.

https://www.o2.co.uk/shop

You can either order online, or via customer services https://www.o2.co.uk/contactus  though my advice would be to go instore, You will be sure to get the phone you want instead of waiting....

Welcome to the forum by the way Welcome

Veritas Numquam Perit

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MI5
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If the family member lives at the same address you can get discount on the o2 family plan https://www.o2.co.uk/family-plan
I’ve had a number of refurbished phones and never had a problem so I would recommend them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gerry76
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Does adding a new device add a separate telephone number and sim?
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Gerry76
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When I go to my basket it asks if I want to keep my number a request a new one. Is that for my existing sim or a new separate sim?
Don't want to replace my existing number and device but rather add my daughter with her own phone and sim
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Gerry76
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(Or* request a new one) typo
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MI5
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@Gerry76 

Sounds like you are in an upgrade scenario.

You need to cancel and just buy a new contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gerry76
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So confusing. Not clear at all
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Gerry76
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Ok. I'll give that a try. Thanks
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AsiaC
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Hi, I have an 02 contract and imm wondering how I can add that to my number please?
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