on 07-04-2021 17:19
on 07-04-2021 17:24
Some help here @Wgringo08
Guide: O2 Open & Friends and Family discounts - How to sign up
If you still have a problem
You need to call O2
You can use Skype to call.
All numbers including Skype are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call