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Add extra number

Lizi
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Is it possible to add an extra number to my phone contract using just one phone
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Cleoriff
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No that's not possible @Lizi 

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Cleoriff
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@Lizi 

Yes you do this by going to My O2 and Bring in Products

Bring in products.PNG

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Lizi
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What about if the number is not currently in O2. Basically I have a new O2 contract and phone. I have brought in one number from a different provider and wonder if I can bring in another number from another provider to the same phone, thus saving me the need to have two phones?

 

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Cleoriff
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No that's not possible @Lizi 

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Lizi
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OK thanks

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Cleoriff
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No problem @Lizi 

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MI5
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@Lizi 

It is possible if you ave a dual sim phone.

Many phones these days have that ability.

What phone do you currently have?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Lizi
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iPhone 11

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Cleoriff
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@Lizi wrote:

iPhone 11


Which is dual sim. However on a previous post you said you had one number and brought in another from a different provider? (Unless I misunderstood)

 

Edited spelling)

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MI5
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@Lizi wrote:

iPhone 11


OK, so you need to change one number to an esim and have the other number as a physical sim.

You can then have two numbers on one phone.

The get an eSim you need to ask O2 Guide: Coronavirus Community Help and Support or pop into your local O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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