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Activation date & monthly pay date for purchasing a monthly plan SIM

YY_Wong
Level 1: Joiner
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Registered:

I am using a O2 PAYG SIM and I am considering to change to a Monthly Pay SIM.

If I ordered the monthly pay sim online,  it will be delivered to my home (by Royal Mail), and I have a few questions:

 

1. Is it the order date being the day of month for each ongoing monthly payment?

2. When will be the monthly pay SIM being activated? Is it the first time I plug it into my mobile?

3. My O2 PAYG account has some credit (around £2 to £3), when I apply the change of number of the monthly pay SIM to my original number of PAYG, will be the credit gone?

 

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Enlli
Level 67: Unsung hero
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Registered:

Payment starts from the order date and is due 14 days after that 

The PAYG balance will be transferred 

See the answer from @M15 in this thread for more details

https://community.o2.co.uk/t5/Pay-Monthly/I-want-to-change-my-pay-as-you-go-SIM-to-contract-based/td....

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 67: Unsung hero
  • 7977 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

Payment starts from the order date and is due 14 days after that 

The PAYG balance will be transferred 

See the answer from @M15 in this thread for more details

https://community.o2.co.uk/t5/Pay-Monthly/I-want-to-change-my-pay-as-you-go-SIM-to-contract-based/td....

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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