cancel
Showing results for 
Search instead for 
Did you mean: 

Activation Error for Amazon music extra

Beccakav1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am trying to activate my extra and have opted for 3 months Amazon music as I’m already a user. Whenever I try to activate it, it just says activation error, I’m running out of time to choose and don’t want to lose out. Any ideas please? 

Message 1 of 2
1,009 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151742 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Beccakav1 

You can't ad it to a current subscription.

You would need to cancel your current one then add the extra Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
1,001 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151742 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Beccakav1 

You can't ad it to a current subscription.

You would need to cancel your current one then add the extra Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
1,002 Views