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Activating esim

Ross28
Level 1: Joiner
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Hi I'm having problems activating an esim

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Cleoriff
Level 94: Supreme
  • 106489 Posts
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Hi @Ross28 

If this is a new sim from an upgrade etc, then you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need further help then message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106489 Posts
  • 790 Topics
  • 5502 Solutions
Registered:

Hi @Ross28 

If this is a new sim from an upgrade etc, then you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need further help then message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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