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Activating Volt on upgraded contract

Jafu
Level 1: Joiner
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I recently activated Volt and had an upgrade applied to both broadband speed and double data. I've since changed my mbile contract from 30 day rolling to 12 months sim only (same number and details) but the Volt upgrade hasn't been applied. How can I get this resolved please?

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madasaf1sh
Level 61: Brainiac
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@Jafu

 

You will need to wait up to 14 days for the service to be reapplied as the change of contract will boot it off. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4367 Posts
  • 29 Topics
  • 1209 Solutions
Registered:

@Jafu

 

You will need to wait up to 14 days for the service to be reapplied as the change of contract will boot it off. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Jafu
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Thanks

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