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Activating Volt on upgraded contract

Jafu
Level 1: Joiner
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I recently activated Volt and had an upgrade applied to both broadband speed and double data. I've since changed my mbile contract from 30 day rolling to 12 months sim only (same number and details) but the Volt upgrade hasn't been applied. How can I get this resolved please?

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madasaf1sh
Level 78: King of Kings
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@Jafu

 

You will need to wait up to 14 days for the service to be reapplied as the change of contract will boot it off. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12091 Posts
  • 69 Topics
  • 3230 Solutions
Registered:

@Jafu

 

You will need to wait up to 14 days for the service to be reapplied as the change of contract will boot it off. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Jafu
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Thanks

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