Account

[Thehatches]

19:34

=5 66

communication sent through your site asking for an explanation on how you have been charging me for Disney plus Apparently you started charging me when I started a new contract. There is now way I would have requested this and if you check you will be able to see that I have never used this service I also spoke to someone on the phone about this but they were unable to give an explanation

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• community.02.co.uk

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[pgn · Accepted solution]

See what you need to do here, @Thehatches - this is not O2!

Guide: Adding and removing O2 Extras  

Good luck.