Account

[Kelly1401]

I need help with removing the bars of my account 

[Kelly1401]

I have paid the bill also but I think what’s happened is I’ve paid double on the airtime and not paid on the device plan

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Kelly1401]

I have paid the bill also but I think what’s happened is I’ve paid double on the airtime and not paid on the device plan