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1 ACCEPTED SOLUTION
Accepted Solutions
- 122915 Posts
- 826 Topics
- 7469 Solutions
O2 will more than like say you have to take out your own contract and pass credit checks etc. You could try calling and your Mum would have to be there.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
- 122915 Posts
- 826 Topics
- 7469 Solutions
O2 will more than like say you have to take out your own contract and pass credit checks etc. You could try calling and your Mum would have to be there.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
