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Account not activated

Ben79
Level 1: Joiner
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How do I activate my account? I am with virgin and o2 and am trying to use the app. I can log on through the myo2 website fine but whenitryyo use the app it is saying account not activated. Also when I go to 'manage my details'it is sending the codes to my old number, can I change this myself?

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pgn
Level 58: Overseer
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If you have access to FB, Twitter or Instagram, give the Social Media team a shout - they'll be back to you pretty quickly, sounds like something's amiss at the O2 side of your account, @Ben79 - links to O2 Social Media just under the 2 blue bars below this post! Good luck.

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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pgn
Level 58: Overseer
  • 21344 Posts
  • 166 Topics
  • 383 Solutions
Registered:

If you have access to FB, Twitter or Instagram, give the Social Media team a shout - they'll be back to you pretty quickly, sounds like something's amiss at the O2 side of your account, @Ben79 - links to O2 Social Media just under the 2 blue bars below this post! Good luck.

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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