Hi, I have placed an order with you for two sim only contracts, the order number is [Removed]. It is attached to the email address **Personal info**. I have received an email saying our order has been approved and to log into the account to complete the next steps. However when I log on this order doesn’t exist, and I can’t find anyway to locate it or activate it. I had an old business work account associated to this email address which seems to keep coming up, but this order isn’t in this either. I need the order asap as my old contract is about to run out. Please can you help me as to what I can do next, and how I can get these sims sent to my house. Thanks, Emma
[mod note: As this information is publicly available we'd ask people to not post personal details, thanks 😊]
