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on 18-08-2022 14:25
Any way to reactivate an account that has been terminated?
I missed one payment and my account has been closed and I can’t access the app. I didn’t have my phone for the past month due to losing my father-in-law and then taking care of my mother-in-law who had a stroke.
I would still like to stay with o2
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on 18-08-2022 14:30
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on 18-08-2022 14:30
@Kris8 Sorry for your loss.
You can speak to the Payment Management Team on 0800 902 0217. If you have no phone to use, download Skype: Guide: A Guide to Skype
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
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on 18-08-2022 14:30
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on 18-08-2022 14:30
@Kris8 Sorry for your loss.
You can speak to the Payment Management Team on 0800 902 0217. If you have no phone to use, download Skype: Guide: A Guide to Skype
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
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on 18-08-2022 14:35
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on 18-08-2022 14:35
Thanks and thanks for linking to the guide. Hopefully I can do this on Skype internationally as I’m still outside of the UK taking care of the mother-in-law.
Ill try it tomorrow and update this thread with the results.
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on 18-08-2022 18:25
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on 18-08-2022 18:25