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Account £0 but my phone is cut off

Stacey83
Level 1: Joiner
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on ‎08-12-2023 04:16

on ‎08-12-2023 04:16

Hello has anyone experienced having their devices cut off even though the bill is paid and account is £0? Can’t work out why but can’t ring anyone till 8am

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MI5
Level 94: Supreme
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on ‎08-12-2023 08:00

on ‎08-12-2023 08:00

@Stacey83 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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