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Anonymous
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Accidently sent 71 picture messages

I accidently sent 71 picture messages when my phone was in my pocket.. It was in the space of 1 minute and it was the same image 71 times to the same contact. Am I able to get a refund for this?
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Anonymous
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Re: Accidently sent 71 picture messages

Hi

 

To get an answer to this you are going to need to call customer service. However unless you can give them a good reason as to why they should offer a refund, then I am sorry but I think its unlikely that they will refund you.

 

You would need to show evidence that its their fault that you accidently send 71 picture messages. 

 

Call and ask the worst they can say is no!

 

Alex

 

 

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Anonymous
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Re: Accidently sent 71 picture messages

As, suggested you can phone (or you can use the live chat from the contacts page.) however, I don't hold out a lot of hope.

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Registered: ‎29-07-2008

Re: Accidently sent 71 picture messages

After a friend sent me the same text about 140 times, Vodafone agreed it was by accident and refunded the cost, so it's worth a try.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Registered: ‎04-01-2009

Re: Accidently sent 71 picture messages


@Anonymous wrote:
 it was the same image 71 times to the same contact.

Bet you were popular!Smiley Wink

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Anonymous
Posts: 0

Re: Accidentally sent 71 picture messages

I reckon o2 will look on this fairly and issue a refund but as suggested all you can do is ask