This is a customer community @Ndjshhwv so we can't cancel anything for you.
Normally bolt ons are non refundable, but you would need to check with customer services to see if they can do anything.
Either call 202 or 0344 809 202 (Contract), or 4445 or 0344 809 222 (PAYG).
Best time to call is 8am UK time.
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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