on 19-02-2018 11:03
two weeks ago my phone was stolen from me. Luckily i have insurance, but in order for them to send me a new phone they need to see proof of my contract. I have contacted o2 but they are taking so long to send it to me. Is there any way i can access it online? As i have a very important interview on Friday and it is vital i get a new phone.
Solved! Go to Solution.
on 19-02-2018 11:16
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 19-02-2018 13:43
on 19-02-2018 14:02
@lewis999If they are still waiting for this info, I would guess you stand little or no chance of getting a phone by Friday..
on 20-02-2018 10:37
Hey @lewis999 how are you getting on with this? Did you get the proof of contract you needed for your insurance claim?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?