Access to platforms

[Sheels]

I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

[jonsie]

What phone do you have?

Have you rebooted the phone?

Best option is to uninstall, reboot and reinstall the apps

[Oxonian]

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@Sheels wrote:

I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

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Is this on Wifi, mobile data or both @Sheels ? 

And are any other websites loading - BBC, Daily Mail or whatever ?  

[Edit]

Rather than using the Facebook and Instagram apps, have you tried accessing them in a web browser on the same handset ?  

[Sheels]

Hi there

It's on both. Can't get LinkedIn either. I'll have a go through my Web browser and see if it works. Thanks for the tip.

[MI5 · Accepted solution]

@Sheels 

Have you disabled data access to your apps in your mobile data settings?

[Sheels]

I dont know! I'll see if I can find that on my phone. Where is it?

[Oxonian]

What make and model of handset do you use @Sheels ? 

[Sheels]

I've got back on! Thanks all 

[MI5]

Welcome @Sheels 

[Sheels]

I'm back on now, thanks for your help much appreciated 🙏