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Access to my 02 account

Sophia3
Level 1: Joiner
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I can’t access my 02 account as I have recently transferred a number to my ESIM but it has not been added yet, when I log in my account it’s asks a code from my text but I have no service 

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Alexct
Level 1: Joiner
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Same thing is happening to me 

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MI5
Level 94: Supreme
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@Sophia3 @Alexct 

You need to contact O2 Guide: How to find help & contact O2 

Or pop in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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