Abroad charging

[Karen25]

I’ve got a one off charge on April 19th for £40+, I’m currently in the US and haven’t turned mobile data on except yesterday, (20th) and that cost £6 as explained in my welcome text. Could you explain what this charge is for? X

[Cleoriff · Accepted solution]

@Karen25 

We are  customers like yourself and have no access to your account.

 If you call O2 on 202 or 0344 809 0202 or use O2's social media by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[Bambino]

@Karen25 You can call O2 customer service from the US free from your mobile on +44 7860 980 202