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About a phone bill

Tammy3
Level 1: Joiner
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I have a new contract but it is trying to charge me for another bill which I don’t have anymore?
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madasaf1sh
Level 76: Forum Legend
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@Tammy3

How do you mean its trying to charge you for a bill you don't have.

Did you have a previous contract and not cancel it at the end of the minimum term?

I would suggest calling o2 on 202 from your handset or by live chat if/when available from https://www.o2.co.uk/contactus
--
This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,
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Stephanie2
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I would like to set up a direct debit but can’t get through on the phone and online chat isn’t available due to coronavirus, can you help?
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Bambino
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@Stephanie2 This is a customer community. We have no access to anyone's account. You need to speak to customer service.

I DO NOT WORK FOR O2



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