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About a phone bill

Tammy3
Level 1: Joiner
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I have a new contract but it is trying to charge me for another bill which I don’t have anymore?
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madasaf1sh
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@Tammy3

How do you mean its trying to charge you for a bill you don't have.

Did you have a previous contract and not cancel it at the end of the minimum term?

I would suggest calling o2 on 202 from your handset or by live chat if/when available from https://www.o2.co.uk/contactus
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Stephanie2
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I would like to set up a direct debit but can’t get through on the phone and online chat isn’t available due to coronavirus, can you help?
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Bambino
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@Stephanie2 This is a customer community. We have no access to anyone's account. You need to speak to customer service.

I DO NOT WORK FOR O2



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