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Faughan
Level 1: Joiner
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In the middle of call I can hear other person but they cant hear me. Not just one number
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MI5
Level 94: Supreme
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@Faughan 

You may want to try a new sim card or try calls from a different location.

If phone is faulty, contact Samsung for a repair or if less than 28 days old, return to O2 for replacement.

https://www.samsung.com/uk/info/contactus/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 4
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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Faughan 

You may want to try a new sim card or try calls from a different location.

If phone is faulty, contact Samsung for a repair or if less than 28 days old, return to O2 for replacement.

https://www.samsung.com/uk/info/contactus/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Martin-O2
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Let us know how you get on with this issue @Faughan. Fingers crossed a new sim card will do the trick and it's not a fault with your device. 

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Message 3 of 4
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Anonymous
Not applicable

You didn't move your face away from the proximity sensor (which reactivates the touch screen) and inadvertently touch mute with your cheek did you?

 

You'll have to decide for yourself if yours truly has done this when he's been getting used to a larger phone wink

 

 

Message 4 of 4
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