About a year ago I had an iPhone 5 with the company three! It was only a week old I got it water damaged! And at the time I didn't take insurance out on the product so to save me paying one big bulk of money I couldn't afford, I ordered a new iphone 5 and got an O2 sim! The problem is I put in my three sim because I preferred that contract and the guy at the shop said I could do it anyway! I pay the monthly bill but the problem is I can not access the account and see how long I have left on this contract because I never used the O2 sim and I don't even know where the sim is so I don't know the number to the SIM card, and to access the account in need the sim number! So how do I go about being able to find out information about the account? Also I will be changing from three when that contract runs out because they just have rubbish customer service !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.