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83201 Text Reservation??

Anonymous
Not applicable

Hi there,

 

Im a Pay monthly customer of many years. Just had a random text from 83201 saying that 'your reservation (lots of numbers) for an Apple Iphone 5c has been created'   

 

Thats nothing of my doing, so i rang 202 instantly smelling a hoax & the excellent 02 advisor reassured me that nothing suspicious is on order on my account.

 

Anyway ive changed password, may i ask has anyone had this message?

 

Thanks

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jonsie
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Never had one myself but it's likely to be a spammer. Keep an eye on your bank account to be on the safe side.

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Anonymous
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Hi

You did the right thing by contacting O2 customer Service straight away.
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jonsie
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Never had one myself but it's likely to be a spammer. Keep an eye on your bank account to be on the safe side.

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Anonymous
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Also keep an eye on your account.

Just incase.
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MI5
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Check in your "My O2" and there is a section for "Recent Orders", I'm sure all is OK if CS have said so but you can check yourself for piece of mind.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Have done a Google search on this and nothing is coming up so suggest it might be a new one.

@Toby are you able to check out if this is legitimate o2 or not? Put The OP's mind at rest if it is. Does seem a bit unusual.
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MI5
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Having already turned up a blank on Google I figured it wouldn't be genuine or else there would have been some hits.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thankyou all for your help slight_smile It is strange one & im keeping an eye on my account for sure. I did log on to check my upgrade date a couple of days ago but 100% definately didnt order anything! This rogue text seems to have been triggered by my log on perhaps!? I had'nt logged into My O2 for months

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MI5
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Let us know how it goes - I'm sure it's nothing though so rest easy....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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It's all very strange, I haven't heard of anyone receiving this particular text before. Do keep us updated if anything comes of it. Hope not.:smileyhappy:

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