83201 Text Reservation??

[Anonymous]

Hi there,

Im a Pay monthly customer of many years. Just had a random text from 83201 saying that 'your reservation (lots of numbers) for an Apple Iphone 5c has been created'   

Thats nothing of my doing, so i rang 202 instantly smelling a hoax & the excellent 02 advisor reassured me that nothing suspicious is on order on my account.

Anyway ive changed password, may i ask has anyone had this message?

Thanks

[Anonymous]

It's unsettling when something like this happens.

I'm hoping all will be fine.

Take care.

[Anonymous]

Absolute superstars thankyou & i will let you peeps know of any bad outcome. Here's hoping not, cheers!

[MI5]

It would be showing as an order in your My O2 by now if it was genuine.....

[Anonymous]

You're welcome.

[custardcolumn]

I received this from the o2 UK number, ipad reservation number etc that I did not do, checked my orders nothing to show, changed password, all I can really do

[Bambino]

@custardcolumn It's not all you can do.

Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[madasaf1sh]

@custardcolumn 

Call Customer Services on 202 and also report the text to 7726 as although it can look like an o2 number it can be spoofed.