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£8.99 on my bill

Michelle2303
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I am getting charge £8.99 for a subscription I don’t have

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madasaf1sh
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@Michelle2303 


If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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jonsie
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madasaf1sh
Level 78: King of Kings
  • 12454 Posts
  • 80 Topics
  • 3278 Solutions
Registered:

@Michelle2303 


If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Michelle2303
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It says iTunes but when I go on subscriptions I’ve never signed up to this 

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Enlli
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O2 will only pass on charges they have received from Apple

https://support.apple.com/en-asia/108092

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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