6335 charges on my phone what is this please

[Anonymous]

what is 6335

[adamtemp64]

That is a strange one as shortcodes are normally 5 or 6 digits.

But check here http://www.phonepayplus.org.uk/

How much was the charge ? and how many ?

[Anonymous]

sorry the number is 63335 and I got two on the phone

[adamtemp64]

itv competition line put it in the site I posted above.

[adamtemp64 · Accepted solution]

http://www.phonepayplus.org.uk/Number-Checker/Check-a-Number-Results.aspx?ncn=63335

[Anonymous]

thanks very much for your help looks like my daughter as been at it again ill kill her haha

[adamtemp64]

Do you not have a passcode lock enabled on the handset to stop this sort of thing?

[Anonymous]

not at the moment but I will do it today thanks

[adamtemp64]

At least you can put a stop to it happening again .

You could try and claim the money back via phone payplus as I take it your daughter did not have the bill payers permission and is she old enough to enter the competition?

Also looks like itv provide a way to apply for refunds http://www.itv.com/termsconditions/sms-refunds/