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5g

Jamie79
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I’ve just bought an iPhone 12 pro max, is my current tariff 5g compatible or do I have to contact o2 to change it?
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Cleoriff
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@Jamie79 

To get 5G you need:

A 5G phone, a 5G sim and be in a 5G area. If your current sim is 5G you dont need to change it. If it isn't you need to get a new sim by calling O2 and do a sim swap Guide: Sim Swap: a mini guide 2017 update 

Numbers for O2 Guide: Coronavirus Community Help and Support

NB, your old sim will still work in the phone but only give you 4G

Veritas Numquam Perit

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Cleoriff
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@Jamie79 

To get 5G you need:

A 5G phone, a 5G sim and be in a 5G area. If your current sim is 5G you dont need to change it. If it isn't you need to get a new sim by calling O2 and do a sim swap Guide: Sim Swap: a mini guide 2017 update 

Numbers for O2 Guide: Coronavirus Community Help and Support

NB, your old sim will still work in the phone but only give you 4G

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Jamie79 

You'll need to activate the new sim that comes with the phone.

Just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you're then in a 5g area it will work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jamie79
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Thanks for your help.
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Cleoriff
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You're welcome @Jamie79 thumbsup

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MI5
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No problem @Jamie79 wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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