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Ewbanks · ‎14-04-2020

I have upgraded to a 5G phone, will the new phone come with a 5G sim for me to use? I currently have a 4G sim. Thanks in advance

MI5 · ‎14-04-2020

@Ewbanks

Yes it will.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎14-04-2020

@Ewbanks

Yes it will.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-04-2020

You may be better using your old sim until the situation with sim swaps improves

It's taking a stupid amount of time at the moment.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Ewbanks · ‎14-04-2020

Aww so the 4G SIM will work fine, just no 5g obvs Thanks for your help

jonsie · ‎14-04-2020

Yes, as you say, just no 5G but unless you are in a 5G area there is no rush.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-04-2020

@Ewbanks

Yes that's correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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