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5G sim 1 not provisioned

OfficiallyCody
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I have recently upgraded to the Samasung S20+ and it says sim 1 not provisioned, I have looked at community posts that have had the same issues and that have been solved and tried what it says on them, no matter what I do it doesn't work, getting frustrated with it now, if anyone can help it would be much appreciated.
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MI5
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@OfficiallyCody 

Use your old sim until things settle down.

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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OfficiallyCody
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Do you think its because of this virus?
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jonsie
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Bambino
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@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 

I DO NOT WORK FOR O2



Funniest-Thread-2
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Cleoriff
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@Bambino wrote:

@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 


I really hope not!

Veritas Numquam Perit

Girl in a jacket
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pgn
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"until things settle down", yes definitely the virus there.
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madasaf1sh
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Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@madasaf1sh wrote:
Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..

As above. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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