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Info on the actual discounts O2 can offer, in respect of calls like this, here: Phishing, Smishing & Scams. Latest info & advice.
As a reminder and more information on the discount scam, see the below section from our previous update
If you receive a call from anyone offering you a 40% discount on your O2 mobile, please hang up immediately. It's a scam.
These have again been around for a while, but we're starting to see it in more use by scammers. There seems to be various numbers being used for this scam and they seem to change often, but recent example calls we're aware of have come from these numbers: 01288 449676, 02844 776840, 0333 0119140, 01288 449676.
The caller will offer you a 40% discount and in the current climate, we can see how this may catch some customers out. Please do not be tempted as this is not something we offer. If you continue the call, the caller will likely then attempt one of the following:
1) Make use of social engineering to extract more personal details from you, sometimes including your bank account details. This will be used to commit bank or identity fraud or similar
2) They will send you a one-time authorisation code which they'll ask you to repeat back. With this, they then have access to your account to perform various tasks including a sim swap, or to order new devices in your name.
So you know, we'll never call, text or email you and ask for a one-time code, password, or other security information. Please report these calls by texting CALL to 7726. Please also see our website for more advice.
For absolute clarity, the discounts we currently have available are shown below, but in a nut shell, we have no discount propositions that offer 40%. Any claim otherwise is a scam.
1) O2 Staff Discounts - These are of course reserved for staff only, and nobody will ever contact you to offer you this
2) O2 Friends & Family Discounts - These are again reserved only for friends and family of staff members. This is not something that would be offered to customers
3) O2 Open Discounts - To qualify for O2 Open, you need to work for an eligible company. The discount itself is set at 25%. You can find more info here.
4) Student Discount - As a student you’ll get 20% off your Airtime Plan when you buy a connected phone or tablet. You can find more info here.
5) Multisave Discount - Get 20% off the Airtime Plan of every new eligible Pay Monthly connection you add to your account. You can find more info here.
These have again been around for a while, but we're starting to see it in more use by scammers. There seems to be various numbers being used for this scam and they seem to change often, but recent example calls we're aware of have come from these numbers: 01288 449676, 02844 776840, 0333 0119140, 01288 449676.
The caller will offer you a 40% discount and in the current climate, we can see how this may catch some customers out. Please do not be tempted as this is not something we offer. If you continue the call, the caller will likely then attempt one of the following:
1) Make use of social engineering to extract more personal details from you, sometimes including your bank account details. This will be used to commit bank or identity fraud or similar
2) They will send you a one-time authorisation code which they'll ask you to repeat back. With this, they then have access to your account to perform various tasks including a sim swap, or to order new devices in your name.
So you know, we'll never call, text or email you and ask for a one-time code, password, or other security information. Please report these calls by texting CALL to 7726. Please also see our website for more advice.
For absolute clarity, the discounts we currently have available are shown below, but in a nut shell, we have no discount propositions that offer 40%. Any claim otherwise is a scam.
1) O2 Staff Discounts - These are of course reserved for staff only, and nobody will ever contact you to offer you this
2) O2 Friends & Family Discounts - These are again reserved only for friends and family of staff members. This is not something that would be offered to customers
3) O2 Open Discounts - To qualify for O2 Open, you need to work for an eligible company. The discount itself is set at 25%. You can find more info here.
4) Student Discount - As a student you’ll get 20% off your Airtime Plan when you buy a connected phone or tablet. You can find more info here.
5) Multisave Discount - Get 20% off the Airtime Plan of every new eligible Pay Monthly connection you add to your account. You can find more info here.
Good luck, @grzszc
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Info on the actual discounts O2 can offer, in respect of calls like this, here: Phishing, Smishing & Scams. Latest info & advice.
As a reminder and more information on the discount scam, see the below section from our previous update
If you receive a call from anyone offering you a 40% discount on your O2 mobile, please hang up immediately. It's a scam.
These have again been around for a while, but we're starting to see it in more use by scammers. There seems to be various numbers being used for this scam and they seem to change often, but recent example calls we're aware of have come from these numbers: 01288 449676, 02844 776840, 0333 0119140, 01288 449676.
The caller will offer you a 40% discount and in the current climate, we can see how this may catch some customers out. Please do not be tempted as this is not something we offer. If you continue the call, the caller will likely then attempt one of the following:
1) Make use of social engineering to extract more personal details from you, sometimes including your bank account details. This will be used to commit bank or identity fraud or similar
2) They will send you a one-time authorisation code which they'll ask you to repeat back. With this, they then have access to your account to perform various tasks including a sim swap, or to order new devices in your name.
So you know, we'll never call, text or email you and ask for a one-time code, password, or other security information. Please report these calls by texting CALL to 7726. Please also see our website for more advice.
For absolute clarity, the discounts we currently have available are shown below, but in a nut shell, we have no discount propositions that offer 40%. Any claim otherwise is a scam.
1) O2 Staff Discounts - These are of course reserved for staff only, and nobody will ever contact you to offer you this
2) O2 Friends & Family Discounts - These are again reserved only for friends and family of staff members. This is not something that would be offered to customers
3) O2 Open Discounts - To qualify for O2 Open, you need to work for an eligible company. The discount itself is set at 25%. You can find more info here.
4) Student Discount - As a student you’ll get 20% off your Airtime Plan when you buy a connected phone or tablet. You can find more info here.
5) Multisave Discount - Get 20% off the Airtime Plan of every new eligible Pay Monthly connection you add to your account. You can find more info here.
These have again been around for a while, but we're starting to see it in more use by scammers. There seems to be various numbers being used for this scam and they seem to change often, but recent example calls we're aware of have come from these numbers: 01288 449676, 02844 776840, 0333 0119140, 01288 449676.
The caller will offer you a 40% discount and in the current climate, we can see how this may catch some customers out. Please do not be tempted as this is not something we offer. If you continue the call, the caller will likely then attempt one of the following:
1) Make use of social engineering to extract more personal details from you, sometimes including your bank account details. This will be used to commit bank or identity fraud or similar
2) They will send you a one-time authorisation code which they'll ask you to repeat back. With this, they then have access to your account to perform various tasks including a sim swap, or to order new devices in your name.
So you know, we'll never call, text or email you and ask for a one-time code, password, or other security information. Please report these calls by texting CALL to 7726. Please also see our website for more advice.
For absolute clarity, the discounts we currently have available are shown below, but in a nut shell, we have no discount propositions that offer 40%. Any claim otherwise is a scam.
1) O2 Staff Discounts - These are of course reserved for staff only, and nobody will ever contact you to offer you this
2) O2 Friends & Family Discounts - These are again reserved only for friends and family of staff members. This is not something that would be offered to customers
3) O2 Open Discounts - To qualify for O2 Open, you need to work for an eligible company. The discount itself is set at 25%. You can find more info here.
4) Student Discount - As a student you’ll get 20% off your Airtime Plan when you buy a connected phone or tablet. You can find more info here.
5) Multisave Discount - Get 20% off the Airtime Plan of every new eligible Pay Monthly connection you add to your account. You can find more info here.
Good luck, @grzszc
