@LK
If anything has changed with your contracts you will need to reapply.
Guide: O2 Open & Friends and Family discounts - How to sign up
This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks
Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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