50% discount Scam

[Jackielee]

Just received a call from a private number; a lady with an Asian accent (possibly Indian) informing me that she was form 02 mobile and that I was being given a 50% discount on my monthly bill.  All I had to do was respond to two text messages. I left her and eventually a supervisor, I presume, talking to fresh air for a few minutes after that until they got fed up and hung up.  I'm wondering how they knew 02 is my service provider?

[Cleoriff · Accepted solution]

@Jackielee 

Check your contact preferences in My O2.

It's a scam

Block the number and report it free to 7726

Do not follow any links or enter any information

O2 advice here

Report it to Action Fraud

https://www.actionfraud.police.uk/

Phishing, Smishing & Scams. Latest info & advice. 

 How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Also change your passwords. All of them.

[MI5]

@Jackielee 

They call hundreds of numbers so they will get a hit from some of them by default.

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...