Solved: £5 Big bundle - min £10 payment!?

Anonymous · ‎11-05-2017

I have just changed to the £5 big bundle, and only need it for 1 month.

The only way I can see to pay is with a minimum of £10...

Is there a way of only paying the £5?

MI5 · ‎11-05-2017

I wasn't aware of a £5 bundle but £10 is the minimum top up anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎11-05-2017

I wasn't aware of a £5 bundle but £10 is the minimum top up anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-05-2017

Must be a new one.

Mind you I've only just noticed the NGTS bolt ons....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-05-2017

Nothing here http://www.o2.co.uk/help/pay-as-you-go/big-bundles

@Anonymous can you confirm what it is exactly please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎11-05-2017

@jonsie we had a briefly touched on NGTS here previously https://community.o2.co.uk/t5/Discussions-Feedback/NGTS/m-p/1030065#M89141

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-05-2017

Ah, think I was in Vietnam at around that time.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎11-05-2017

They don't mean £15 bundle do they

MI5 · ‎11-05-2017

Dunno mate, but you can top up £15 OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-05-2017

There is a £5 one, you can get it via cancellations department. But due to the £10 minimum top up, it obviously will last 2 months each time.

MI5 · ‎19-05-2017

Ok, thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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