I have a 4s that still has about 5 months to run on a 2 year contract. I am past Apple's 1 year warranty and O2 won't touch it. I either need to dish out £139 for a refurbed replacement from Apple or live with a handset that I cannot use that I am still paying my monthly contract on.
O2 say that I pay for the SIM and nobody can offer me a resolution that won't put me substantially out of pocket. Why am I paying for something that I cannot use!!!
This must be a fairly regular 'trap' for consumers to fall in to. Has anyone else, what did you do to resolve etc. I O2 had told me that during year to I would have no warranty, I wouldn't have taken out the contract. I've been in to O2 shops and tried calling them but to no avail.
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