4g

[Bdeu]

My bill is outstanding as my banking app isn't working and I can't go to my bank as they are closed. My 4G isn't working I need to know if I can have a few days to pay it off but still have my 4g working? 

[Bambino · Accepted solution]

@Bdeu All ways to pay are here: How can I pay my bill? (o2.co.uk)

To avoid this in the future, set up a Direct Debit, which is what you're supposed to do.

You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302 to try to sort something temporarily.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[pgn]

@Bdeu 

You will need to call O2.  You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

While talking with them, why not set up a direct debit, so your bill gets paid every month automatically?

Good luck!