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Level 1: Joiner
Posts: 1
Registered: ‎08-01-2019


Just converted to sim only and now my phone can’t make calls using 4g. This has been barred by o2. What’s going on?
Posts: 97,100
Topics: 757
Registered: ‎14-01-2013

Re: 4g


O2 don't bar 4G. If you have a 4G phone and in an area which has 4G then you should get it,

There may be a mast issue in your area, Check here https://status.o2.co.uk/

*The Game Is On*

Posts: 114,161
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: 4g

@Rasher You may need to enable 4g and WiFi calling again in your MyO2?

Have you checked there under device details?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 0

Re: 4g

Do you have the right APN?