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Rasher
Posts: 1
Registered: ‎08-01-2019

4g

on ‎08-01-2019 20:21

Just converted to sim only and now my phone can’t make calls using 4g. This has been barred by o2. What’s going on?
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Cleoriff
Posts: 93,123
Topics: 751
Registered: ‎14-01-2013

Re: 4g

on ‎08-01-2019 20:32

@Rasher

O2 don't bar 4G. If you have a 4G phone and in an area which has 4G then you should get it,

There may be a mast issue in your area, Check here https://status.o2.co.uk/

*The Game Is On*

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MI5
Posts: 109,116
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: 4g

on ‎08-01-2019 20:41

@Rasher You may need to enable 4g and WiFi calling again in your MyO2?

Have you checked there under device details?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: 4g

on ‎08-01-2019 21:28

Do you have the right APN?
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