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Bdeu
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My bill is outstanding as my banking app isn't working and I can't go to my bank as they are closed. My 4G isn't working I need to know if I can have a few days to pay it off but still have my 4g working? 

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Bambino
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@Bdeu All ways to pay are here: How can I pay my bill? (o2.co.uk)

To avoid this in the future, set up a Direct Debit, which is what you're supposed to do.

You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302 to try to sort something temporarily.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 23650 Posts
  • 1040 Topics
  • 3752 Solutions
Registered:

@Bdeu All ways to pay are here: How can I pay my bill? (o2.co.uk)

To avoid this in the future, set up a Direct Debit, which is what you're supposed to do.

You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302 to try to sort something temporarily.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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pgn
Level 76: Forum Legend
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@Bdeu 

You will need to call O2.  You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

While talking with them, why not set up a direct debit, so your bill gets paid every month automatically?

Good luck!

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