Re: 4g

Rasher · ‎08-01-2019

Just converted to sim only and now my phone can’t make calls using 4g. This has been barred by o2. What’s going on?

Cleoriff · ‎08-01-2019

@Rasher

O2 don't bar 4G. If you have a 4G phone and in an area which has 4G then you should get it,

There may be a mast issue in your area, Check here https://status.o2.co.uk/

Veritas Numquam Perit

MI5 · ‎08-01-2019

@Rasher You may need to enable 4g and WiFi calling again in your MyO2?

Have you checked there under device details?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-01-2019

Do you have the right APN?

O2

4g

Phone use abroad

Pay may existing bills

Lost sim card

Cancel contract

I log in and told I have no products