4g slow speeds

[JBloomfield]

I'm fed up of the terrible speeds on a good day I might get 1mgps, I've done the usual
delete cache etc apps upto date, when I do a speed tests through out the day get same results, Surely breach of contract

[JBloomfield]

Please any advice

[MI5 · Accepted solution]

@JBloomfield 

Usually caused by congestion in the area you are in or that you are too far from a mast.

If that's what you are getting, there's not much you can do about it apart from move networks unfortunately.

However, check for any faults in your area here O2 Service Status

[Anonymous]

Check your 4G Signal indicator - If it is very low then you are not in a good signal area (Maybe try changing to 3G if this is the case)
If the 4G signal is good then maybe it is too much congestion in the area - as MI5 suggested, although you would not expect this to happen all the time and in any case 1Mbps is very slow indeed.