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4g signal has been turned off?

Fayeavis90
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I keep getting a iPhone notifications saying “o2 has turned off my 4g calls on your account” this isn’t a new phone had for 18 months, it not working in my area or in my work which is 5 miles apart, no one else has this problem on O2, I can’t speak to another at o2 because of this covid lockdown, I’ve not been able to make slacks for 4 days now, bills have always been paid? Can anyone help please based on Llandudno north Wales
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MI5
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@Fayeavis90 

Have you tried rebooting your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fayeavis90
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I’ve tried everything, possibly
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MI5
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@Fayeavis90 

This is usually just a temporary network issue O2 Service Status

4g calling should not impact the normal use of your phone though, but I would turn off calls over 4g in your phone settings to see if it helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fayeavis90
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Thank you, would it carry on for days thou like mine has? Also no one else has this problem around me
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MI5
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@Fayeavis90 

Network faults don't always effect everyone.

They can be random.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fayeavis90
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Thank you x
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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