4g removed

Shaun_mm · ‎13-06-2021

Hi I’ve just had a message pop up saying 4g removed from your phone.
Can anyone shed any light on this? Thanks

MI5 · ‎13-06-2021

Usually because of a temporary local network issue.

A reboot of the phone may sort it out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎13-06-2021

@Shaun_mm

It usually means there has been a change in the network near where you are and 99% of the time it makes no difference to your services.

Best thing to do, just to double check is reboot your phone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Martin-O2 · ‎15-06-2021

Did you manage to get your 4G service back @Shaun_mm?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

4g removed

Ordered a new contract instead of upgrading existi...

I can’t pay my bill because my 02 account is fault...

Pay Off Virgin Mobile Credit Agreement

PAC Required

Lost simcard