4g not working
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on 05-04-2024 18:23
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on 05-04-2024 18:29
Check guides
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-04-2024 18:30
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on 05-04-2024 18:30
These are your starting point @Kelseycarson :-
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
Otherwise, you will need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account.
You can message O2 on social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
You can also 'phone on 202 or 0344 809 0202 if you are a contract customer or on 4445 or 0344 8090222 if you are PAYG.
A complete schedule of how to contact O2 is in :-
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on 05-04-2024 19:18
Worth rebooting your phone as a starting point and make sure mobile data is enabled in your phone settings.
A busy network can also cause problems O2 Service Status
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.