4GB of data and unlimited calls and texts but nothing is working

[sinbad]

Nothing is working on the phone although when I log in to my myO2 account page it says I still have my full allowance.  What can I do?

[pgn · Accepted solution]

Some tips in here, @sinbad 

Guide: How can I sort out my network issues? 

Or switch off Airplane mode in your phone?

Failing that, a call to O2 on 202 or reach the O2 Social Media Team using any of the links just below this response, @sinbad.

[Enlli]

As we are all customers here and cannot access accounts You will need to speak to O2

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

[Breanna]

Hi @sinbad, were you able to solve your issue or get in touch with O2?