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Level 1: Joiner
Posts: 1
Registered: ‎07-11-2014

4G

I have 2 phones both iphone 11s  both on same xontract.  One allows me to select activate 4 G calls and the other instructs me to speak to o2 who are not available to answer questions.  Any suggestions?

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Posts: 91,181
Topics: 747
Registered: ‎14-01-2013

Re: 4G

@Scuta 

O2 are availabe, you just have to persevere. All numbers are in this guide Guide: Coronavirus Community Help and Support 

It sounds as if you may need a new sim for the phone which isn't working properly.

*The Game Is On*

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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: 4G

@Scuta 

You need to have wifi and 4g calling enabling on the account.

Only customer service can do that for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,641
Registered: ‎23-07-2014

Re: 4G

Hi @Scuta , how are you doing today? I would be great to hear if you've made any progress with the 4G calling issue.

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